The deposit can by paid in a variety of ways: to a German or British bank account, via PayPal or through sendinc.com
The balance is normally paid at the office in Ouarzazate at whichever point of the journey you reach it. The balance for day trips from Fes or Marrakesh can be paid to the driver.
In the office we can take euro, sterling, USD or dirham, but otherwise Moroccan dirham is better everywhere else. And not everywhere in the country is equipped with a credit card machine so it is cash only.
On the shorter desert trips, you will require a small amount of cash, unless you indeed to buy souvenirs such as a turban, a rug or fossils. Small amounts will be soft tea/coffee/soft drinks, a few dirhams for the toilet and for tips. It is helpful to have small change?
We recommend abut 100 dirham a day according to satisfaction.
The answer to this question has become difficult after the corona virus makes the need for physical distancing more necessary. It might be better to budget for two in the car and to travel with family. However, if we use the back seats of the vehicles we could take four people. All prices are displayed on the website according to the number in the car. The maximum permitted is six.
No, there isn’t because the amount of work remains the same and in high season it may be difficult to find a driver or accommodation.
We often give student discounts which are calculated individually and according to the season. Just ask if we are able to offer you one.
No, there isn’t.
No, we don’t. Most of those involved in tourism in Morocco are supporting families, which might be even extended families and are heavily reliant on their income
They are included in the price quoted.
Traditional camps: The tents themselves are modelled on the tents traditionally used by the local nomads, and to prevent the rain, sand and dust from entering, the walls and ceiling are lined. Sometimes the door is wooden but other camps hang a traditional goat hair blanket, or a woven Berber blanket or rug. There are wooden or metal bedsteads, clean sheets and pillowcases, blankets, electric light, a table and rugs on the floor.
Each family or couple has their own tent and the bathroom facilities are shared with hot water provided by solar panels. There is a communal dining area.
Luxury camps: The tents are made of a very different white and black material which is impermeable. These private tents are spacious and are equipped with king-sized beds. The furnishings are equally luxurious with beautiful metal lamps and there are large tables, mirrors and armchairs to relax in, and electric sockets.
Each tent has its own bathroom, with separate shower and toilets. Meals are eaten communally in a large, beautifully decorated, separate restaurant tent. Here is a more complete description of each camp.
Yes, there are sockets in the tents and the communal dining area.
If you are spending the night in one of the camps, you do not need to bring a sleeping bag. If you are trekking you may prefer your own personal, private sleeping bag, though mattresses and blankets are provided.
No, though you will get 3/4G coverage on your mobile phone.
There is no obligation to ride a camel and you will reach the camp in the 4×4.
In the traditional camps, the bathroom facilities are shared. In the luxury camps, each tent has its own bathroom with the toilet and shower/washbasin usually separated from each other.
Yes, you can and it will be carried to your tent for you.
Yes, all bedrooms, wherever you spend the night, have their own private bathroom.
When we write to you, we send you a list of the accommodation and camps we work with. These are places where we know that we can rely on the quality and the service. If you have a specific choice, we will try to book there. But if it is a late booking or high season, the most popular places may be full and we will book you into somewhere similar.
Yes, we frequently do. We just need to know exact numbers for the logistics and whether you prefer to take the greater comfort of the 4x4s or to travel all together in a luxury mini-van.
Yes, absolutely and we do this on a very regular basis. Just let us know what precisely you have in mind, so that we can make one or more suggestions until we find what suits you best.
Yes, of course, provided we have others with the same destinations on the same dates and they are willing to share.
Yes, so that you have enough for your personal needs. There are shops all along the route where you can buy fresh. In the desert, we provide it for you.
Yes, it is, but please let us know in advance so that we can ensure its provision. This type of nutrition is highly unusual in the south and often considered “poor man’s fare”. It is a diet that the climatic condition cannot really cater for.
No. This gives you both some privacy at meal times.
Yes. There are three types of beer brewed in Morocco and a vast number of different wines, some of them award-winning. Other imported alcoholic beverages are also available. Some of the accommodation carries alcohol but not all, so it is a good idea to ask the driver if you need to buy some in advance and where to stop for it.
Most certainly. Children love it and at whatever age. We are happy to adjust trips to adapt to younger children if you wish for shorter days of car travel.
No, there is no need. However, do tell the driver to discuss whether you should avoid the off-roads and consult with your doctor at home about the camel ride. But there is still plenty to see and do that will not be affected by a pregnancy.
There is absolutely no obligation to do so. Just let your driver know that this is uninteresting to you.
Were these FAQs useful to you? Did you find an answer to your question? We should be delighted to help further if you still have a question.